In this role, you will have the opportunity to lead the operational delivery and continuous improvement of the AUEN Academy while serving as the Product Owner for the Academy platform. Each day, you will ensure learning programmes are delivered effectively, learners have a seamless experience, and the Academy platform continues to evolve to meet business needs. You will also showcase your expertise by working closely with Learning Designers, SMEs, HR, IT teams, developers, vendors, and regional stakeholders to drive learning adoption, platform enhancements, reporting, and operational excellence across AUEN
System & Data Management: Maintain our CRM database with real-time updates. You will scan and organize documents, track application statuses (IPA approvals), and flag any delays immediately.
Payment Processing: Manage vendor payments by collecting invoices, tax information and supporting documents, while providing updates on payment and contract status.