Technical Guidance: Provide technical expertise in automation tools and technologies, supporting team members in troubleshooting and optimizing solutions.
Stakeholder Communication: Liaise with cross-functional teams, including IT, operations, and management, to ensure alignment and support for automation initiatives.
Performance Metrics: Develop and track key performance indicators (KPIs) to measure the success of automation efforts and report findings to senior management.
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Automation Roadmap: Assist the Manager in identifying manual "logic" in regional reporting and translating it into technical requirements for IT to automate.
Dashboard Ownership: Own the accuracy of regional trade dashboards, ensuring that the "story" behind the numbers is visible and accurate for management.
Exception Management: Refine the "management by exception" process, training the team to flag only high-risk anomalies rather than manually checking routine transactions.
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