Manage daily IT infrastructure and support operations, including servers, networks, firewalls, storage, backup systems, cloud services, endpoints, and business applications.
Monitor system availability, performance, capacity, and security to ensure reliable IT services.
...
Automation Roadmap: Assist the Manager in identifying manual "logic" in regional reporting and translating it into technical requirements for IT to automate.
Dashboard Ownership: Own the accuracy of regional trade dashboards, ensuring that the "story" behind the numbers is visible and accurate for management.
Exception Management: Refine the "management by exception" process, training the team to flag only high-risk anomalies rather than manually checking routine transactions.
...