Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
Execute and coordinate digital campaign activities, including campaign setup, campaign updates, production tasks, workflow management, and delivery support across in-scope services
Data & Business Intelligence (BI): Extract operational metrics, build basic dashboards or performance trackers (Google Sheets/Excel/BI tools), and turn raw numbers into clear, actionable business recommendations.
Coach team leads and senior analysts on case decision quality, investigative rigour and escalation judgment. Build a bench of leaders within the team, not just individual contributors.
Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable