Troubleshoot and resolve software-related issues, including operating system errors, application malfunctions, and connectivity problems, using software flashing and debugging techniques.
Provide excellent customer service by communicating technical issues and repair solutions clearly and professionally to customers, addressing their concerns and ensuring satisfaction.
Maintain accurate records of repairs performed, parts used, and customer interactions, using a computerized system to track inventory and manage service requests.
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Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
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Understand sales targets, share information and lead store assistant to achieve monthly sales targets.
Handle daily process of opening and closing stores
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information
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Gather info and analyze data to prepare business cases to create and support new projects/initiative
Bachelor Degree with Minimum 5 years working experience, preferably in channel operation.
Strong project management skills. Proven record of accomplishment of establishing and managing project plans and adjusting to changing circumstances. Ability to prioritize and effectively controls key milestone
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