Team Leadership & Development – Manage and develop SOC personnel, including workforce planning, shift coverage, performance management, coaching, training, and maintaining a high-performing team.
Service Delivery & Customer Management – Ensure quality and timely delivery of SOC services, monitor customer SLAs and KPIs, and act as the key escalation point for critical customer security incidents and operational issues.
Continuous Improvement & Security Enhancement – Drive improvements in SOC processes, security detection capabilities, technologies, automation, threat intelligence, and incident response procedures to strengthen overall cybersecurity effectiveness.
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Engagement with project stakeholders with sales groups and key account team to support technical discussions, drive early engagement and basis of design
At least 5-8 years’ technical background and good commercial acumen
Bachelor’s degree in engineering or business disciplines with minimum 5 yrs of exposures in HVAC and/or DC equipment sales/business development/product management/technical support role.
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Decor Hub is one of Malaysia's fastest-growing home improvement brands, specialising in DIY wall panels, UV marble sheets, fluted panels, wallpaper and interior decorative materials.
We sell primarily through TikTok Shop, Shopee and other online channels, with ambitions to become one of Malaysia's leading home décor brands.
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Oversee warehouse, transportation, and distribution operations across the region.
Manage relationships with logistics service providers and third-party logistics (3PL) partners, including contract negotiations and performance management.
Drive improvements in order fulfilment, delivery performance, inventory flow, and warehouse operations.
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As technical advisor to sales groups to support early engagement and strategic positioning in key projects
Engagement with project stakeholders with sales groups and key account team to support technical discussions, drive early engagement and basis of design
Pricing: As CMPO (Coordinated Market Pricing Office) and pricing champion to undertake key projects equipment optimizations and value engineering
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