Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and escalate overdue items to relevant stakeholders.
Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalate discrepancies to commercial teams.
...
Arrange booking and get booking confirmation from allocated carriers with correct service contract use. Be responsible for preparing and sending out orders to our customers, ensuring accuracy and timeliness.
Maintain high quality service and ensure all data, details are accurate insert in system and to internal/ external customer.
Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties, stakeholders.
...
Maintenance Execution: Supervise the panel cleaning team on-site, conduct preventive inspections, and identify or repair minor electrical faults (e.g., fuses).
Reporting & Coordination: Generate post-service O&M reports, assist engineers during complex repairs, and coordinate with Supply Chain for parts.
Safety & Client Support: Enforce strict PPE compliance on-site and assist in answering basic customer inquiries regarding outages or performance.
...
Listing Quality Checks: Review product descriptions and titles across marketplaces, identifying outdated, inconsistent, or inaccurate listings for correction.
Distributor & Sales Ops Exposure: Get first-hand exposure to how a distributor operates, from sales operations to broader commercial functions, working closely with a hands-on team
New Initiatives: Contribute fresh ideas and take ownership of new approaches; the team is small, so there's real room to try things and shape how tasks get done.
...
Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness.
...
Support social media and content execution by coordinating captions, artwork, posting schedules and required approvals.
Assist with EDM and email marketing activities, including maintaining mailing lists, preparing campaign information and coordinating approved email sends.
Maintain marketing databases, CRM records and lead information to ensure data is updated and organised.
...
Collaborate with affiliates on localized inputs, system rollouts, and user enablement via standard platforms like Cornerstone.
Identify operational bottlenecks to provide continuous feedback and drive process standardization, automation, and workflow optimization.
You hold a BSc/MSc degree (desirable in Digital Marketing, IT, Communication, or Business) with 1–3 years of digital operations or shared services experience.
...