Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Basic understanding of cyber-attack scenarios, information security and cyber defense
Experience with at least some of the relevant tools and applications - in particular SIEM (preferrable Chronicle), IDS/IPS, Web Application Firewalls, Defender)
Basic understanding of relevant infrastructure architecture and systems in the bank (firewall, proxy, logging & monitoring, MS-Defender, Office 365, Exchange Online, Cloud, Active Directory, etc.)
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