Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Operating in a high-volume, high-availability environment, FAM provides early detection and resolution of trade anomalies or interruptions.
The team collaborates with business units, IT, data engineering, and support functions to ensure data quality and mitigate operational risk.
As part of a broader data governance and operations ecosystem, FAM supports strategic initiatives by ensuring reliable data pipelines that underpin critical decision-making and compliance activities.
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Ensuring effective controls and processes are implemented & managed by all Fund Accountants in order to maintain accurate records within the Funds business
Identify business risks and ensure that relevant controls and governance are in place. This entails (but not limited to) to supporting the Team Manager in ensuring proper planning (ie. resources, competencies) for seamless daily operations
Acting as coach and mentor to new and current team members and involves in training new members.
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Maintain regular and consistent attendance and punctuality.
Excellent communication skill & customer service oriented.
Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
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Maintain regular and consistent attendance and punctuality.
Excellent communication skill & customer service oriented.
Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
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Merchandising - Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean, testers and prices are present in good condition