Build and grow high performing teams: acquire, develop, engage and retain extraordinary Talent. Set clear performance expectations and create a culture of empowerment and accountability to achieve results.
Deliver business results through insight and action: identify key insights and take fast, focused action to grow productivity and performance.
Lead change through positivity and a growth mindset: inspire a shared vision and purpose; influence thinking and behaviors of others through partnership and collaboration.
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Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment.
Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes
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Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
Store Operations (backup store manager responsibilities upon request and/or at manager's absence): Supervise store performance and daily operations. Participate in new store openings/closings; travel may be required. Attend Store Manager Meetings and offsite training as required. Process POS transactions (sales, exchanges, discounts and refunds) accurately; Ensure POS access right are up-to-date and comply with Retail P&Ps. Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV) and lead the team accordingly.
Payroll and Scheduling: Manage payroll and create schedules to ensure profitability and service quality.
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