Perfom server hardening tasks for Windows, Linux, Unix, AS400, and application servers in accordance with approved security standards, ensuring all configurations align with baseline requirements.
Review and verify server hardening checklists for compliance, escalating gaps or deviations to senior analysts or system owners for remediation.
Execute privileged ID (PID) onboarding, handover, unlock/reset, and password release requests following established approval processes and vaulting requirements.
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Provide day-to-day guidance and support to junior team members.
Onboarding and training future new team members, sharing best practices and SOPs.
Work closely with the team leads to identify workflow gaps and suggest improvements. Bring fresh ideas to the table that would improve overall team efficiency and expanding revenue opportunities.
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Team player with a proactive and positive attitude
Preferred Bachelor's Degree in a related field. Equivalent qualifications and relevant working experience will also be considered.
Candidates with 1–3 years of experience in Customer Success, Procurement, Operations, Account Management, Supply Chain, or B2B Support will have an added advantage.
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Timely creation, submission, follow up, coordinate, communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices) accordance to company’s policy, procedure and SOP from booking, Bill of lading, cartage advice, advance manifest submission, costing and invoicing, release of Bill of Lading and receipt of Proof of Delivery on Door Delivery shipments.
Verification of the completeness and accuracy of all forwarding documents ie Bill of Lading, Master Bill of Lading, shipping certificate, advance manifest, SOLAS/VGM submission etc.
Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with approval from carrier where necessary.
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Closely communicate with all relevance stakeholders such as Master, Terminal, Ports, Charterer, Cargo Owner, Government Authorities etc. on vessel movement.
Coordinate berth arrangements and manage the preparation of vessel movements within the port boundary.
Prepare and deliver port call reports, agent’s report, vessel movement report and other relevant documentation.
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Collaborate with the Access Team to review and update the Pricing & Tender Standard Operating Procedure, ensuring alignment with current processes, organisational structures and personnel changes.
Develop and maintain Pricing & Tender SOP training materials, ensuring that the content remains current, accurate and accessible to relevant stakeholders.
Manage and monitor Protégé programme progress tracking, including maintaining records, tracking milestones and providing periodic progress updates to stakeholders.
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