Provide administrative and operational support to ensure efficient daily business operations.
Perform any other duties assigned by the Superior from time to time.
Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
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Supply Chain Management
Inventory Control
Logistics Coordination
Purchase Order Processing
Vendor Relations
Data Entry
Problem Solving
Time Management
Communication Skills
Attention to Detail
Team Collaboration
Process Improvement
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Monitor key performance indicators (KPIs) for logistics operations, analyze data, and generate reports to identify areas for improvement and implement corrective actions.
Manage and lead a team of logistics staff, providing guidance, training, and performance feedback to foster a productive and motivated work environment.
Ensure compliance with all relevant regulations, safety standards, and company policies within the logistics and transportation functions.
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Generate data-driven insights and analytical outputs, including graphical representations and performance dashboards, to support operational decision-making and presentations.
Engage actively with cross-functional teams and Supply Chain leadership to broaden industry acumen and accelerate professional development.
Administrative duties and coordination tasks as required.
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Establish close working relationships with the Management Team and all Operational Business development or Section Heads in communication, development and follow up on transportation matters.
Lead and deliver agreed Key Performance Indicators (KPIs); develop corrective and preventive actions on any failures of deliveries.
Analyse risks associated with different approaches of process changes in Transportation.
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Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and escalate overdue items to relevant stakeholders.
Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalate discrepancies to commercial teams.
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High-End Hospitality Standards: Lead by example on the floor during peak hours, ensuring flawless execution, precision, and personalized service.
High-Net-Worth Relationship Management: Act as the primary face of the venue for VIPs, celebrities, and high-profile guests with absolute discretion and tact.
Issue Resolution: Handle live operational challenges and guest complaints gracefully, protecting the brand's premium reputation.
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