Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and escalate overdue items to relevant stakeholders.
Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalate discrepancies to commercial teams.
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Process Automation & Continuous Improvement: Partner with cross-functional teams to drive P2P process standardization, advocate for new digital tool adoption, and guide specialists in continuous improvement (CI) initiatives.
P2P Helpdesk Management: Manage daily user and supplier queries via the myProc/POS ticketing system, providing prompt troubleshooting and guidance on Coupa workflows.
Stakeholder Training & Communication: Conduct monthly "Back-to-Basic" user training, distribute procurement newsletters, publish ticketing guidelines, and manage annual Conflict of Interest (COI) communications.
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Maintain a strong safety and compliance culture, ensuring adherence to company policies and labor and workplace requirements.
Manage customer relationships, KPIs, escalations, and service performance, while supporting new customer implementations and business development initiatives.
Oversee warehouse operational costs and budgets, drive cost-saving initiatives, support accurate billing, and minimize inventory losses, damages, and claims.
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One of three active EPC hires (alongside an Operations and Maintenance Engineer and a Business Development Engineer) that take the team from 6 to a target of 9
Profit-sharing participation as part of the standard EPC engineering scheme (subject to final confirmation)
Own authority licensing and applications. Take responsibility for every regulatory submission tied to a Rooftop Energy project. This includes eAtap submissions to TNB for grid connection, Suruhanjaya Tenaga (ST) license applications and registrations, Green Investment Tax Allowance (GITA) filings, and any other authority paperwork a project requires. Track every application from preparation through submission to approval, and keep the team informed when the critical path runs through an authority.
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Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable
Ensure HR operations remain accurate, compliant, and audit-ready across all locations
Improve operational efficiency through process redesign, automation, and system improvements
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