Answers telephone inquiries from patients and others
Instructs patients as needed regarding administrative and/or logistical procedures.
Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records, and enters patient data into files and automated databases.
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- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
- Saves doctors’ time by helping with office procedures.
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This role involves chairside assistance, instrument sterilisation, infection control, clinic setup, stock management, and general support of day-to-day clinic operations. Front desk duties may also be required from time to time.
Dental clinic experience is preferred, but we are open to applicants with clinic, healthcare, customer service, or related experience who are willing to learn.