Monitors and undertakes monthly and yearly preventive maintenance work. Checks wiring materials and equipment, troubleshoots for electrical faults and fixes detected faults regularly.
Ensures contractors adhere to the company’s work guidelines and policies in carrying out maintenance and renovation works.
Liase with contractors for servicing and repair and communicates the same to Store Manager and HQ Maintenance.
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Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset.
Act as partner to junior team members (COO and intern) in training them to understand the basic processes and guidelines.
Pro-actively proposing ideas/recommendations to enhance processes for increased efficiency in service delivery.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Candidates should possess good written and verbal communication skills for documenting cases, preparing reports, and collaborating with technical and non-technical stakeholders.
Candidates should possess familiarity with operating systems, basic networking concepts, and common enterprise software tools. VMWare or any Virtual Machine Environment, Server and Storage exposure
Candidates should possess the ability to work independently, manage multiple support requests, and prioritize tasks in a fast-paced environment.
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Ensures that the facility is clean and maintained according to company policy and procedures.
Handles general accounting tasks, such as accounts payable, payroll,petty cash, and budgeting.
Oversees and supervises the quality of work for other employees(Technical, Cleaning and Security) to ensure that all tasks are performed correctly, efficiently, and effectively.
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