Handle cash and card transactions efficiently and accurately using the Point of Sale (POS) system, providing correct change and receipts.
Maintain a clean and organized work environment, including dining areas, service counters, and back-of-house stations, following all health and safety regulations.
Perform routine cleaning tasks such as wiping tables, sweeping floors, and sanitizing equipment to ensure a hygienic and pleasant atmosphere for guests.
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Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
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Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
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Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Lead and coordinate customer complaint investigations using a structured approach, including root cause analysis, corrective and preventive actions, and effectiveness verification.
Plan, execute, and coordinate internal audits (ISO, 5S, Safety, etc.), including audit scheduling, audit execution, report preparation, and follow-up of corrective actions.
Act as key coordinator and site representative for second-party and third-party audits, including preparation of audit documents, escorting auditors, and tracking audit findings.
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Lead and coordinate customer complaint investigations using a structured approach, including root cause analysis, corrective and preventive actions, and effectiveness verification.
Plan, execute, and coordinate internal audits (ISO, 5S, Safety, etc.), including audit scheduling, audit execution, report preparation, and follow-up of corrective actions.
Act as key coordinator and site representative for second-party and third-party audits, including preparation of audit documents, escorting auditors, and tracking audit findings.
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