This role is ideal for someone who may be at the early stage of their training or QA career but has strong attention to detail, communication skills, ownership, and the confidence to guide others.
The individual will act as a bridge between operations, quality, training, and the Head of Service Delivery, ensuring that team members understand client requirements and consistently produce accurate, compliant work.
Improve performance standards and foster high-accountability, high-service culture within the team with the right balance of productivity level. Enhance team capabilities through training on financial analysis, sector-specific risks, systems, and data analytics.
Promote cross-functional collaboration with Finance, Procurement, Commercial, Operations, Legal, and Compliance teams.
Ensure compliance to credit policies, procedures, and approval matrices.
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Strengthen commercial judgement by preparing clear proposals, comparing terms, and presenting recommendations that clients can act on.
Gain operational experience coordinating with compliance and lenders to track applications and meet service timelines while learning loan processing end-to-end.
Ready to make finance more human and useful for local businesses? Join a compact advisory team where working with us at VERTEX VENTURE ADVISORY means you will meet real SME owners, solve concrete funding problems, and see the outcomes of your recommendations. We focus on practical, people-first advisory that helps small businesses survive and grow in the Malaysian market.
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