Conduct in-process quality control checks, including viscosity, pH, and appearance, to ensure finished products meet established standards.
Maintain detailed and accurate production documentation, including batch records, material usage, and equipment logs, in compliance with GMP standards.
Assist in the stocktaking of raw materials, reporting any discrepancies or low stock levels to inventory management....
Production Mixing
GMP Documentation
Production Machinery Operation
Equipment Troubleshooting
Machine Maintenance
Quality Control
Production Documentation
Raw Material Stocktaking
Attend to all outbound and inbound calls, WhatsApp and emails from external customers using proper telephone / WhatsApp writing etiquette, maintaining a response rate in accordance with agreed standards of performance.
Able to follow through medical queries with scheduling appointments for patients from phone, WhatsApp and email or upon relevant request.
Able to handle emergency requests such as ambulance requests efficiently, calmly, and professionally....
Conduct sensory evaluations and coordinate laboratory testing where required.
Identify, document and promptly escalate non-conforming materials, products or processes. Ensure affected stock is identified and held pending an authorised decision.
Investigate quality issues, support root-cause analysis and follow up on corrective and preventive actions....
Analyse automation test results meticulously to identify trends, enhance test effectiveness, and support ongoing process improvements.
Conduct manual testing activities including functional, smoke, regression, integration, performance, load, and security tests as required by project needs.
Document and track defects using established defect management systems while collaborating closely with developers for swift resolution....
Execute functional, system integration, end-to-end and regression testing.
Support UAT, FAT and PAT activities, including test data preparation, test cases, scenario walkthroughs, execution monitoring, defect clarification, retesting and collection of sign-off evidence.
Identify, document and track defects with clear reproduction steps, actual and expected results, severity, supporting evidence, and links to the RTM....