Build stronger teamwork and communication by coordinating closely with kitchen and floor colleagues.
Job Summary
Ready to be the friendly face that sets the tone for every guest? Working with us at Minos Synergy Group Sdn Bhd, you will welcome guests, represent our retail dining experiences, and make each visit feel smooth and thoughtful.
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Collaborate with cross functional teams, especially Sales & Marketing team, Procurement team, Finance team and Project Management team to ensure smooth process of processing sales orders, invoices, and tracking of accounts receivables.
Manage marketing databases & CRM systems. Ensure all the important information on leads, opportunities, projects etc. are recorded and tracked. Identify potential risk and propose improvement actions to be taken.
Collaborate with cross functional teams to ensure smooth process of processing purchase orders and payments to vendors.
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VP Projects Master List Handling. To update MCC respective project master list and E-CRM upon property handover. Also, to prepare Weekly Project VP update.
To assist with Project VP from Pre-VP Preparation (VP Scheduling and Appointment, key arrangements, documentations), VP Execution (key handover and briefing) and Post VP (owner's feedback).
To monitor and follow up on all defect complaints of projects assigned in confirming rectification work is completed in accordance as per trade standard and all timeline is met. To dispute and report unsatisfactory work completion by contractor.
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Coordinate with internal staff, clients, and vendors to establish the requirements for an event, and serve as liaison to senior executives, government officials, and industry leaders throughout the planning process.
Locate resources, visit sites, and lead pre-event meetings to help staff make decisions about event design.
Plan and facilitate logistics for all events, including contract negotiations, guest lists, venue preparation, presentation materials, security, catering, entertainment, transportation, equipment, decor, and marketing materials.
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Collaborate with cross functional teams, especially Sales & Marketing team, Procurement team, Finance team and Project Management team to ensure smooth process of processing sales orders, invoices, and tracking of accounts receivables.
Manage marketing databases & CRM systems. Ensure all the important information on leads, opportunities, projects etc. are recorded and tracked. Identify potential risk and propose improvement actions to be taken.
Collaborate with cross functional teams to ensure smooth process of processing purchase orders and payments to vendors.
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Liaise with platform key account managers to secure participation in mega campaigns (e.g., 3.3, 6.6, 11.11).
Track promotion performance and submit post-campaign sales reports with learnings and ROI.
Analyze daily store performance metrics (traffic, conversion, sales, CTR, etc.) and translate data insights into actionable optimization strategies.
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Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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