Attend to all outbound and inbound calls, WhatsApp and emails from external customers using proper telephone / WhatsApp writing etiquette, maintaining a response rate in accordance with agreed standards of performance.
Able to follow through medical queries with scheduling appointments for patients from phone, WhatsApp and email or upon relevant request.
Able to handle emergency requests such as ambulance requests efficiently, calmly, and professionally.
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Follow up and call Couriers if there is delay in planned pickup & also communicate with Sellers if delay is anticipated to ensure sellers are made aware of any delay in pickup anticipated.
Position: Route Coordinator
Salary: up to RM 2300 + RM 100 (Mobile Allowance) + Overtime
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We are offering an opportunity to all fresh graduates and undergrads to intern with us. Talents will be exposed to hands-on experience by working alongside with a dynamic and supportive team.
We are offering an opportunity to all fresh graduates and undergrads to intern with us. Talents will be exposed to hands-on experience by working alongside with a dynamic and supportive team.