Serve as a key communication link between internal technical teams and external customers, ensuring customer requirements are properly addressed and project schedules are maintained.
Monitor sales projects from the initial enquiry and quotation stage through delivery and after-sales support, ensuring timely completion and alignment with agreed requirements.
Identify potential operational delays, logistical issues, or sales obstacles and recommend timely solutions to minimize disruptions.
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Quality Compliance: Learn and follow standard operating procedures (SOPs) in compliance with quality management standards like ISO/IEC 17025 or ISO 9001.
Assisting Repairs: Help troubleshoot minor equipment malfunctions or prepare faulty tools for repair by senior technicians.
To perform any other duties as determined by the Management, which is considered beneficial to the Company and within your capabilities, without detriment or bringing injury to yourself.
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