Prepare regular sales and performance reports, identify growth opportunities and support initiatives to achieve online sales targets and business objectives.
Work closely with internal teams and external partners to ensure smooth eCommerce operations, order fulfilment, inventory accuracy and overall marketplace competitiveness.
Identify & address credit risks, propose appropriate credit control measures.
Monitor aged balances to minimize bad debt risks.
For long overdue accounts, including issuing and or sending reminder letters, NOD (Notice of Demand), iLOD (Internal Letter of Demand), external LOD (Letter of Demand) etc.
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Copywriting & Content Creation: Support the preparation, setup, and optimization of content across various channels, including push notifications, EDMs, user journeys, social media, campaign landing pages, and educational articles
Data Analysis & Reporting: Support the team with assigned data analysis tasks. Prepare monthly marketing trend reports and weekly reports tracking the cost-effectiveness and efficiency of external collaborations
Budgeting & Invoicing: Manage the financial side of partnerships. Process vendor invoices and drawdowns, track monthly spend, and strictly monitor assigned budgets to prevent overspend
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Campaign & Database Hygiene: Maintain meticulous records of customer interactions, feedback, and sales dispositions within the CRM platform to ensure high data integrity.
Quality & Compliance Governance: Adhere strictly to institutional sales guidelines, data privacy regulations (PDPA), and quality control metrics during every call.
The Senior Executive, Telemarketing is a high-velocity sales professional responsible for driving revenue growth through proactive outbound telephone engagement. This role demands a high-energy "Hunter" mindset, combining aggressive sales closing capability with the maturity to mentor junior executives and optimize lead conversion strategies.
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Maintain and service assigned distributor, retailer, reseller, and channel accounts, including regular follow-up on orders, stock availability, delivery status, product information, pricing updates, payment status, and operational matters.
Develop new distributor, retailer, reseller, corporate buyer, or channel accounts as assigned or approved by Management.
Assist in product listing, SKU setup, pricing preparation, promotion setup, merchandising display, product arrangement, and sales channel execution.
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Agile Creation & Trend Hijacking: Keep a daily pulse on fast-moving internet trends, viral audio tracks, and platform format changes to rapidly produce timely, culturally relevant content in-house alongside your team.
Distinct Brand Voices: Establish and maintain two separate, clear brand identities, accurately translating the unique selling points (USPs) of each brand's products into highly relatable consumer content.
Aggressive Pipeline Sourcing: Oversee and scale distinct creator recruitment pipelines—sourcing, reaching out to, onboarding, and negotiating collaboration terms with Affiliates, KOCs, and KOLs tailored specifically to each brand's target audience.
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Relationship Management: Work closely and collaboratively with affiliates to build strong relationships, keep them motivated, and help them meet or exceed sales goals.
Data & Optimization: Track performance by SKU, creator, ROI, and conversion rate. You will analyze sales data to optimize campaigns and adjust commission structures for maximum impact.
Reporting: Prepare comprehensive monthly reports covering Affiliate GMV, Top Affiliates, and overall campaign success.
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Nursery & Cultivation - Manage seed germination, seedling care, transplanting, and harvesting.
E-Commerce - Manage inventory and orders accurately and on time across all sales channels
Interns recruitment - Reviewing applications, arranging and assisting with interviews, communicating with candidates, and preparing onboarding arrangements for new interns.
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