Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
At Nord Anglia Education we are committed to providing a world-class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.
All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.
We welcome applications from suitable qualified persons from all diverse backgrounds.
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Coordinate photo and video shoots at the clinic, including patient testimonials (with consent) and procedure explainers, in line with medical privacy requirements.
Track key metrics (reach, engagement, leads, cost-per-appointment) and report monthly performance with actionable recommendations.
Work with the Medical Director and clinical staff to ensure all content is medically accurate and compliant with healthcare advertising guidelines in Malaysia.
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• Maintain excellent business relationship with internal and external customers and dealers to create business leads and opportunities
• Received loan/financing applications from dealer/customer/salesman and ensure documents received are in accordance to Auto credit underwriting guidelines requirement
• Ensure consent for credit bureau checking is given by customer before proceeding further on the loan/financing applications compliance
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Reporting support: Help prepare campaign performance reports and post campaign wrap ups, pulling together data and insights for clients and internal review.
Team collaboration: Support a positive, organised team environment, sharing updates proactively and stepping in whenever the team needs an extra hand.
Client relationships and account growth: Maintain strong day to day relationships with clients, understanding their needs and ensuring a smooth experience across campaigns. Look for opportunities to upsell current clients and grow the account over time.
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Fast career growth - grow to a management role with a team of 10 within 6-12 months.
Continuous trainings/ coaching - learning and development practices, monthly talks from external speakers on mental health support etc.
Positively engage with the public and motivate them to support our clients in a long term monthly basis through Sales & Marketing and Fundraising activities.
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Fast career growth - grow to a management role with a team of 10 within 6-12 months.
Continuous trainings/ coaching - learning and development practices, monthly talks from external speakers on mental health support etc.
Positively engage with the public and motivate them to support our clients in a long term monthly basis through Sales & Marketing and Fundraising activities.
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