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2,100+ Mandarin Speaking Customer Service Jobs in Selangor - September 2026 - High Salaries
Showing 2,119 jobs results for
"mandarin speaking customer service"
in Selangor
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MYR2,300 - MYR2,300 Per Month
Malaysia
- This is a full-time on-site role for a COD - Customer Service Cum Forwarding at ORBIT SHIPPING SDN BHD, located in Klang. The Customer Service Assistant will be responsible for providing customer support, ensuring customer satisfaction, handling communication with clients, and assisting with various customer service-related tasks.
- Responsibilities- Proceed with daily invoices.- Prepare and submit K4 import, K5 export and K6 transhipment manifests accurately- Communicate with customers and provide timely shipment updates- Ensure full compliance with customs laws and procedures
- - Suitable for fresh graduate who willing to learn and gain knowledge. ...
Posted
2 days ago
MYR4,000 - MYR6,000 Per Month
- Respond promptly to customer inquiries and provide accurate shipment information, including vessel schedules and transit updates.
- Coordinate closely with the Sales and Booking teams to secure bookings and ensure smooth shipment planning.
- Follow up on all confirmed shipments prior to vessel arrival to ensure operational readiness and timely customer updates. ...
Posted
2 days ago
Undisclosed
- Receive safety alerts and contact the technician by phone to check that he/she is okay
- Keep customers informed on progress
- Call back to KRMS and talk with passengers in the elevator where applicable, taking remote action to resolve the issue ...
Posted
a day ago
MYR2,500 - MYR3,800 Per Month
- Generate and distribute daily operational reports (e.g., open orders, backlog, shipment status).
- Serve as the primary point of contact for customer inquiries via email.
- Provide real-time updates on order status, shipping delays, and inventory availability. ...
Posted
a day ago
MYR2,400 - MYR2,400 Per Month
Port Klang
- Arrange and follow up on shipment bookings and schedules
- Prepare, check, and maintain shipping and forwarding documents, including B/L, AWB, Delivery Order, invoice, packing list, and other relevant documents
- Monitor shipment progress and proactively inform customers of delays, schedule changes, or operational issues ...
Posted
a day ago
Undisclosed
- Facebook Inbox
- Customer Feedback Survey (E-Form)
- Live Chat ...
Posted
a day ago
Undisclosed
- Monitor service performance against SLAs and KPIs, identify improvement opportunities, and drive continuous process enhancements to improve operational efficiency.
- Manage governmental stamp duty submissions and related documentation for purchase orders, ensuring compliance with relevant regulatory requirements.
- Support internal controls, compliance, and audit activities while coaching and developing team members to achieve operational excellence and business objectives. ...
Posted
3 days ago
MYR2,000 - MYR2,500 Per Month
- Customer Follow-Up & Service Recovery: Follow up on pending customer cases until resolution. Coordinate approved refunds, replacements, vouchers or other service recovery and escalate serious or unresolved matters to the relevant PIC.
- Reviews & Online Feedback: Monitor and respond to customer reviews and feedback across Google Business Profiles, Grab and other assigned platforms according to company guidelines. Highlight issues requiring operational attention to the relevant team.
- Customer Records & Reporting: Maintain proper records of complaints, feedback, resolutions and service recovery. Track pending cases and provide basic customer service updates or reports when required. ...
Posted
3 days ago
MYR2,000 - MYR2,500 Per Month
Malaysia
- Monitor ETA/ETD for stock arrival and provide regular updates to customers, confirming delivery schedules for EOL/Damaged garments.
- Prepare Delivery Orders (DO) and Invoices (INV), and ensure submission via portal or email for timely payment processing.
- Handle customer enquiries and coordinate with relevant departments to provide prompt and accurate responses. ...
Posted
3 days ago
Undisclosed
- Handle customer account inquiries, including account status, payments, packages, and related matters.
- Monitor and follow up on customer property listing performance.
- Maintain, update, and organize customer records, company documents, and other important information. ...
Posted
3 days ago
MYR3,200 - MYR3,800 Per Month
- Key Responsibilities
- Customer Inquiries & Problem Resolution
- · Respond to customer inquiries warmly and professionally via designated channels including phone, online chat and email. ...
Posted
3 days ago
MYR2,500 - MYR3,000 Per Month
- Coordinate with warehouse and logistics teams to ensure orders are processed and delivered on time.
- Monitor stock levels and highlight low-stock or out-of-stock items.
- Assist in setting up and managing online promotions, campaigns, vouchers, and discounts. ...
Posted
3 days ago
MYR2,000 - MYR3,500 Per Month
Port Klang
- Liaise closely with customers, shipping lines, hauliers, transporters, agents, and other service providers to coordinate shipment and delivery arrangements.
- Provide timely updates to customers on shipment status, vessel schedules, delivery arrangements, and other shipment-related matters, particularly for door-to-door shipments.
- Handle customer enquiries and follow up promptly on import and export shipment matters, including delays, documentation issues, and delivery arrangements. ...
Posted
3 days ago
MYR3,800 - MYR4,500 Per Month
- Provide service provisioning and training for suppliers
- Assist buyers and suppliers with enquiries on business/trading processes.
- Respond to inbound and outbound calls in a professional manner and provide solutions and advice where appropriate. ...
Posted
3 days ago
MYR2,500 - MYR2,500 Per Month
- Follow up with customers to ensure their enquiries and issues are properly addressed.
- Maintain good customer relationships and provide a positive customer experience.
- Monitor and manage customer enquiries and leads received through the LiveLink system. ...
Posted
4 days ago
MYR3,000 - MYR4,000 Per Month
Teluk Panglima Garang
- Send pre-alert, do billing and costing
- Pay: RM3,000.00 - RM4,000.00 per month
- Work Location: In person
Posted
6 days ago
MYR3,000 - MYR4,000 Per Month
Teluk Panglima Garang
- Maintain proper filing and digital record-keeping of all documents and shipment files
- Monitor import/export cargo clearance and resolve customs/document discrepancies quickly
- Update shipment data in company system and ensure accurate billing / invoicing support ...
Posted
6 days ago
Customer Service (CS) Admin - Lead Nurturing Intern Customer Service (CS) Admin - Lead Nurturing Intern
CHUAN SENG HIN SDN. BHD.
MYR800 - MYR1,000 Per Month
- Assist in managing, organizing, and distributing incoming leads to the appropriate team members.
- Monitor lead status and ensure timely follow-up and accurate record updates in the CRM system.
- Support lead nurturing activities by maintaining customer databases and tracking customer interactions. ...
Posted
2 days ago
Undisclosed
- Manage end-to-end customer order processing and fulfillment, including order receipt, validation, processing, shipment scheduling, delivery coordination, and monitoring outstanding purchase orders to ensure timely and accurate order execution.
- Coordinate order fulfillment activities with customers, warehouse operations, transportation providers, sales teams, and cross-functional stakeholders to ensure seamless service delivery and customer satisfaction.
- Plan and monitor customer deliveries by coordinating shipment schedules, special delivery requirements, and on-site arrangements to achieve on-time delivery performance. ...
Posted
7 days ago
Undisclosed
- Collaborate with cross-functional teams to ensure customer needs are addressed and resolved
- Identify opportunities for process improvements and contribute to the development of customer service initiatives
- Continuously enhance your product knowledge to better assist customers ...
Posted
7 days ago
Undisclosed
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied ...
Posted
8 days ago
Undisclosed
- To work closely with customers to win projects.
- To feedback to other departments on customers’ comments for improvement.
- To ensure effective communication with other departments (including Production and Material Control Department) for on time and accurate delivery of finished goods to customer. ...
Posted
8 days ago
MYR2,200 - MYR3,000 Per Month
- CUSTOMER SERVICE EXECUTIVE
- Location: USJ 7, Subang Jaya
- Near Taipan LRT Station ...
Posted
8 days ago
Undisclosed
Petaling
- Customer Engagement
- Communicate with customers and promote services
- Handle service-related inquiries, provide timely follow-ups, and ensure customer satisfaction. ...
Posted
10 days ago
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