Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
...
A Customer Service Officer (CSO) is responsible for ensuring customer satisfaction and efficient service delivery by handling customer enquiries, resolving issues, and maintaining accurate records. The key roles and responsibilities include:
Issue Resolution: Handle returns, exchanges, and basic customer complaints gracefully, escalating to management when necessary.
Maintenance: Keep the checkout area clean, organized, and fully stocked with bags and receipt paper.
We are seeking a friendly and efficient Cashier / Customer Service Representative to process customer transactions, answer inquiries, and ensure a positive, welcoming shopping experience for everyone who visits our store.
...
A Customer Service Officer (CSO) is responsible for ensuring customer satisfaction and efficient service delivery by handling customer enquiries, resolving issues, and maintaining accurate records. The key roles and responsibilities include:
Feedback information to Airfreight Executive and Operation Clerk on any special arrangement requested by customers to ensure meeting customer’s requirements
To perform tasks given by HOD as per instruction.
Minimum SPM or Diploma holders in Business Administration/Transport or equivalent
...