Establish and maintain strong working relationship with Local Services, other teams within the SSC and Center of Excellence
Ensure that closing timelines meet the Group Corporate requirements
Ensure all work instructions, standard operating procedures are complied. Review and escalate local specific variances to Key Accountant/Team Lead for further assessment and discussion
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Maintains a positive, empathetic and professional attitude towards customer
Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions
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Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP.
Support project-related activities such as contract migration, system deployment, and cleansing exercises. Additionally, liaise with and train business stakeholders.
Onboard suppliers to our vendor management tool.
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Acquire end-to-end understanding of T&E activities, system configuration and address any gap identified during the process.
Acquire end-to-end understanding of the local business requirements and operate financial controls and governance to a standard that ensure SOX, Financial Controls Framework and Audit requirements are met.
Highlight and work with the team lead to manage operation issues and escalations.
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Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP
Support project-related activities such as contract migration, system deployment, and cleansing exercises. Additionally, liaise with and train business stakeholders
Onboard suppliers to our vendor management tool
...
Maintains a positive, empathetic and professional attitude towards customer
Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions
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Plan the calendar, produce, and create engaging and creative content for different social media platforms to drive followership and conversion traffic to increase sales.
Create graphics and edit photos/video to create awareness and interest within our target audience, driving traffic to engage with digital content.
Suggest new innovative ways of delivering digital content and keep up-to-date with the latest digital marketing trends to brand's goals.
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