Monitor and analyse key business performance indicators, including admissions, customer traffic, conversion rate, average spending, labour productivity, operating expenses, and overall financial performance.
Keep retail information accurate and organised by keeping SOPs updated, maintain the operations handbook, keep training records and organise documents accordingly.
Monitor operational performance through KPIs such as output, yield, efficiency, and downtime, implementing corrective actions and data-driven improvements where required.
Analyse category performance, market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement within Central Mart.
Analyse category performance, market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement within Central Mart.