Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
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Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing
Proven experience in a senior F&B leadership role, preferably in luxury hospitality
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Responsible for managing the end-to-end order fulfilment process, including:
Ø Order Processing: Receiving, validating, and processing Customer purchase orders in a timely and accurate manner, ensuring alignment with Customer contracts, inventory availability, and production planning.
Generating order confirmations and proactively addressing any discrepancies or clarifications with the Customer.
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Assist in monitoring compliance with academic policies, procedures, regulations, and operational timelines.
Support programme administration matters including programme updates, academic scheduling, curriculum documentation, and academic operational activities.
Assist in handling enquiries from students, academic staff, and external stakeholders on academic matters.
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An analytical yet creative problem-solver who understands market dynamics and champions distinctive, effective ideas.
Lead the end-to-end brand, communications and go-to-market strategy for Convergence, Postpaid and Fibre, ensuring strong alignment with customer needs, business priorities, commercial objectives and long-term brand equity.
Own the portfolio strategy across the customer lifecycle, translating product and commercial priorities into clear, differentiated propositions that strengthen market competitiveness and drive acquisition.
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Candidates should possess strong Customer Service skills to provide responsive support, manage expectations, and ensure a positive customer experience.
Relevant experience in sales, business development, or account management, ideally within fire, security, automation, or related technical industries.
Ability to work independently, manage time effectively, and operate in a hybrid work setting between Shah Alam and home.
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Manage Sales from Enquiry to Delivery - Prepare quotations, proposals, tenders, and sales forecasts while coordinating with internal teams to ensure smooth project execution, after-sales support, and customer satisfaction.
Professional Development – Continuously build technical and industry knowledge through training, self-learning and engagement with principals.
Minimum Diploma/Bachelor’s Degree in Engineering (E&E, Mechatronics, Telecommunications), Physics, or related disciplines.
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Develop a Skilled & Future ready service team capable of delivering best in class, integrated services leveraging digital capabilities. This involves collaborating with SEA Service Excellence, in setting clear objectives for both front-line and back-office service staff and ensuring appropriate training and competency development opportunities are available to support the growth and advancement of team members as well as driving effective performance reviews, to render timely coaching and guidance when needed.
Inspire the HVAC team to strive for Operational Excellence, by fostering a culture of continuous improvement, providing clear direction and strong leadership to drive impactful initiatives and manage change, including efforts to advance digital service transformation. Incorporate best practices into established service operations standards, processes, and policies and drive compliance to ensure efficient operations that delight customers.
Cultivate a culture that promotes good employee Safety practices and putting Integrity first. This involves placing high emphasis on workplace safety and ensuring strict adherence to ethical guidelines and policies.
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Manage supplier and contract performance, including contract negotiation, compliance, governance, onboarding, and continuous improvement initiatives.
Drive procurement excellence through strong governance, risk and ESG management, data-driven reporting (SAP, Coupa, Power BI), process improvements, and operational procurement support. Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
Relevant qualification in Engineering, Supply Chain, Procurement, Business, or a related field, with 3–5 years’ experience in procurement, category management, or supply chain roles.
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Manage Sales from Enquiry to Delivery - Prepare quotations, proposals, tenders, and sales forecasts while coordinating with internal teams to ensure smooth project execution, after-sales support, and customer satisfaction.
Professional Development – Continuously build technical and industry knowledge through training, self-learning and engagement with principals.
Minimum Diploma/Bachelor’s Degree in Engineering (E&E, Mechatronics, Telecommunications), Physics, or related disciplines.
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Develop a Skilled & Future ready service team capable of delivering best in class, integrated services leveraging digital capabilities. This involves collaborating with SEA Service Excellence, in setting clear objectives for both front-line and back-office service staff and ensuring appropriate training and competency development opportunities are available to support the growth and advancement of team members as well as driving effective performance reviews, to render timely coaching and guidance when needed.
Inspire the HVAC team to strive for Operational Excellence, by fostering a culture of continuous improvement, providing clear direction and strong leadership to drive impactful initiatives and manage change, including efforts to advance digital service transformation. Incorporate best practices into established service operations standards, processes, and policies and drive compliance to ensure efficient operations that delight customers.
Cultivate a culture that promotes good employee Safety practices and putting Integrity first. This involves placing high emphasis on workplace safety and ensuring strict adherence to ethical guidelines and policies.
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