Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing
Proven experience in a senior F&B leadership role, preferably in luxury hospitality
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Arrange booking and get booking confirmation from allocated carriers with correct service contract use. Be responsible for preparing and sending out orders to our customers, ensuring accuracy and timeliness.
Maintain high quality service and ensure all data, details are accurate insert in system and to internal/ external customer.
Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties, stakeholders.
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Responsible for managing the end-to-end order fulfilment process, including:
Ø Order Processing: Receiving, validating, and processing Customer purchase orders in a timely and accurate manner, ensuring alignment with Customer contracts, inventory availability, and production planning.
Generating order confirmations and proactively addressing any discrepancies or clarifications with the Customer.
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Candidates should possess strong Customer Service skills to provide responsive support, manage expectations, and ensure a positive customer experience.
Relevant experience in sales, business development, or account management, ideally within fire, security, automation, or related technical industries.
Ability to work independently, manage time effectively, and operate in a hybrid work setting between Shah Alam and home.
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Arrange booking and get booking confirmation from allocated carriers with correct service contract use. Be responsible for preparing and sending out orders to our customers, ensuring accuracy and timeliness.
Maintain high quality service and ensure all data, details are accurate insert in system and to internal/ external customer.
Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties, stakeholders.
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Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
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Assist in monitoring compliance with academic policies, procedures, regulations, and operational timelines.
Support programme administration matters including programme updates, academic scheduling, curriculum documentation, and academic operational activities.
Assist in handling enquiries from students, academic staff, and external stakeholders on academic matters.
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