Supply Chain
Business Development
FMCG
Sales operations
Sales
Marketing
verbal and written communication
team management
network development
customer retention
partner/driver engagement
Excel reporting
Relationship Management & Collaboration: Build strong relationships with partner leadership and work closely with internal sales, marketing, product, and pre-sales teams to align GTM strategies.
Market Intelligence & Reporting: Monitor competitor activities, market trends, and partner performance to deliver regular pipeline updates to regional leadership.
Governance & Compliance: Manage partner agreements and incentive programs to ensure full compliance with company policies and local regulations....
Relationship Management & Collaboration: Build strong relationships with partner leadership and work closely with internal sales, marketing, product, and pre-sales teams to align GTM strategies.
Market Intelligence & Reporting: Monitor competitor activities, market trends, and partner performance to deliver regular pipeline updates to regional leadership.
Governance & Compliance: Manage partner agreements and incentive programs to ensure full compliance with company policies and local regulations....
Review, update, and enhance HR and Administration policies, SOPs, and processes to improve operational efficiency and service delivery. To ensure compliance with Malaysian labour laws, statutory requirements, and industrial relations practices.
Oversee the payroll function to ensure accuracy, confidentiality, and compliance with government legislation, Acts, and local authority regulations.
To ensure accurate and timely preparation of HR Sustainability Reporting, statutory submissions, and internal HR analytics and reports....
Drive YouTrip's social media strategy and day-to-day content planning, including platform strategy, content pillars, publishing calendar, caption writing, content ideation, community-facing content, and campaign amplification
Lead website and blog content planning, including SEO-led articles, product explainers, travel guides, educational content, and evergreen content that strengthens YouTrip's visibility and authority
Plan and execute EDM and in-app campaign content in collaboration with product teams, ensuring newsletters, campaign announcements, and promotional messages are clear, engaging, and conversion-focused...
Monitor the financial performance of IFM entities and projects, highlighting significant variances, potential risks and areas requiring management attention.
Coordinate and monitor monthly financial closing for existing entities and new SPVs under IFM projects, including occasional hands-on preparation of closing activities where required.
Prepare and review management accounts and supporting schedules and notes for the Profit & Loss Statement and Balance Sheet, ensuring accuracy and completeness....
Maintain a healthy sales pipeline, accurate forecasts, and regular business reporting.
Identify and develop opportunities across public/private hospitals, clinics, pharmacy chains, medical/pharmacy colleges, healthcare associations, and digital health companies.
Establish partnerships with HIS/EMR vendors, system integrators, and healthcare technology providers to expand CDS adoption....
Reviews creative and other outputs to ensure that it reflects the strategy and objectives prior to presentation to the client.
Oversees the scheduling and flow of work.
Oversees transmission of billing to the client after checking for accuracy and reviewing against estimate. Attends to enquiries or disputes regarding billing and payment, when necessary....
Run the operational governance cadence, including daily and weekly operations reviews, major-incident and problem reviews, and corrective-action tracking to closure.
Verify process compliance across the NOC, SOC and DC functions and drive corrective action for recurring gaps.
Own the SLA and KPI framework, service-performance reporting and service-governance cadence....
Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate
Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon in order to gain sign off by the relevant Production Lead and client
Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD...
Coordinate tooling dependencies with infrastructure and platform owners.
Establish 24x7x365 monitoring, observability, event, fault, performance, AIOps, dashboard and ITSM integration capabilities using the approved operating model.
Propose the NOC shift pattern and roster, and recruit and structure the NOC shift teams, including the integrated service-desk and NOC function, within the approved shift-model framework and staffing establishment....
Inventory, Operations & Customer Experience – Coordinate demand forecasting, inventory allocation, stock availability, fulfilment, logistics and marketplace SLA performance, while enhancing the online customer journey, CRM, customer engagement, reviews, retention and repeat purchases.
Data Analytic, Budget & Market Intelligence – Analyse sales, traffic, conversion, campaign performance, customer behaviour and profitability; manage e-commerce budgets, advertising spend and ROI/ROAS, while monitoring market trends and identifying new growth opportunities.
Cross-Functional Collaboration & Team Leadership – Collaborate with Marketing, Sales, Finance, Supply Chain, Warehouse, Customer Service, IT, Brand and external partners to achieve e-commerce objectives; lead, coach and develop the e-commerce team and drive a high-performance, data-driven culture....
1 Develop and implement Local Store Marketing strategies and initiatives to drive outlet sales, customer traffic and brand awareness.
2 Work closely with Operations and outlet teams to identify business opportunities and develop targeted marketing activities based on local market conditions.
3 Plan and execute promotional campaigns, community engagement activities, outlet-specific initiatives and new outlet opening support....