Advise people leaders on workforce planning and organisational changes affecting Malaysia-employed staff; coordinate HR input to restructuring and other business projects;
Manage complex employee and industrial relations matters, grievances and investigations with fairness, confidentiality and compliance with Malaysian law;
Guide employee communication and engagement actions, including follow-up on employee feedback and employee engagement survey results;
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Monitor category spend, conduct market benchmarking, and drive cost reduction, cost avoidance, and value improvement initiatives.
Manage supplier relationships with a focus on service performance, cost competitiveness, supply continuity, and risk management.
Lead supplier escalations involving spare parts shortages, service support issues, delivery delays, warranty claims, and manufacturing-critical operational disruptions.
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Monitor category spend, conduct market benchmarking, and drive cost reduction, cost avoidance, and value improvement initiatives.
Manage supplier relationships with a focus on service performance, cost competitiveness, supply continuity, and risk management.
Lead supplier escalations involving spare parts shortages, service support issues, delivery delays, warranty claims, and manufacturing-critical operational disruptions.
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Develop and present strategic recommendations to unlock new market potential and accelerate sustainable, long-term growth across the region.
Translate the country commercial calendar and national marketing plan into a localised market actions that drives traffic, re-visitation, and enduring customer loyalty within the PMA and Extended Market Area.
Continuously review and optimise current market activities — identifying areas of under-performance and recommending improvements to increase efficiency, reach, and business impact.
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Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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