Perform regular fine-tuning and optimization of detection rules, correlation logic, and alert thresholds across SIEM, EDR, and other security platforms to enhance detection accuracy and reduce false positives.
Design and implement integrations with enterprise systems through REST APIs and other interfaces, covering authentication, data mapping, error handling and operational logging.
Identify areas of improvement in service delivery, workflow processes, and patient interactions. Collaborate with relevant stakeholders to implement and monitor initiatives aimed at enhancing the overall service quality and patient experience.