TEG INTERNATIONAL COLLEGE PTE. LTD. Hiring! Full Time Student Services - Operations Manager in , Earn up to SGD 4,000 - Ricebowl

We are seeking a proactive and service-oriented

Student Services & Operations Manager

to oversee student administration, student welfare, regulatory compliance, and operational functions of the institution.

Key Responsibilities

• Manage the full student lifecycle, including admissions, enrolment, orientation, student contracts, progression, and graduation.
• Administer Student's Pass applications, renewals, cancellations, and related student immigration matters.
• Oversee fee collection, Fee Protection Scheme (FPS) administration, and maintenance of student records.
• Monitor student attendance and follow up on attendance-related matters.
• Manage student welfare, pastoral care, counselling, and student engagement initiatives.
• Handle disciplinary matters, student complaints, feedback, appeals, and dispute resolution.
• Process course transfers, withdrawals, deferments, and refunds in accordance with institutional policies and regulatory requirements.
• Coordinate industrial attachments, and industry engagement activities.
• Ensure compliance with EduTrust, ERF, institutional policies, and other regulatory requirements.
• Oversee facilities, classrooms, vendors, suppliers, contractors, and general administrative operations.
• Prepare operational and student services reports for management.
• Lead, supervise, and develop student services and administrative staff.

Requirements

• Degree in Business, Education, Management, or a related discipline.
• Minimum 5 years of relevant experience in student services, education administration, or operations management.
• Experience in a Private Education Institution (PEI) environment will be an advantage.
• Strong knowledge of Student's Pass administration, Fee Protection Scheme (FPS), student welfare, and regulatory compliance requirements.
• Excellent communication, interpersonal, organisational, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.

Interested applicants are invited to submit their resume, current and expected salary, and notice period.

We regret that only shortlisted candidates will be notified.

TEG International College, founded in 1994 with the principal objectives of promoting vocational based education leading to Post-Diploma in Singapore, is totally committed in students’ pathway to a better career pathway and opportunity. We are committed to academic and vocational excellence and striving constantly to open new doors and opportunities to our students.

Syllabus Updating at TEG International is unremitting, focused on keeping our students abreast of the best development in the academic world and meeting the challenge of securing the best possible results. We provide a conducive learning environment with well equipped facilities. Our Location in the west of Singapore gives easy access to bustling MRT stations, fashionable shopping centres, places of historical interest, and popular eateries. Within the campus, there is a supermarket, a food court, and student hostels.