100+ Managed It Services Jobs in Selangor - September 2026 - High Salaries

Showing 130 jobs results for "managed it services" in Selangor
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  • Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
  • People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment
  • Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes ...
Posted
4 days ago
WFH
  • Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
  • People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment.
  • Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes ...
Posted
5 days ago
  • Open for : Local/PR
  • Act as the L3 escalation point for missed/delayed alerts, investigations, reports, and SLA breaches.
  • Act as an L2 escalation point for gaps in analysis, threat assessment, and customer notification. ...
Posted
a month ago
  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
20 days ago
  • Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
  • Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
  • Drive process standardisation, automation, and operational efficiency across customer service operations. ...
Posted
20 days ago
  • Covering Malaysia, Thailand, Indonesia and Japan
  • Job Responsibilities
  • Service Offering Development ...
Posted
20 days ago
  • To facilitate incentive preparation and computation.
  • Facilitate and liaise with GITA on network infrastructure, frontend system, backup management and capacity.
  • Liaise with IT and vendors on problem solving and other IT activities. ...
Posted
22 days ago

Kuala Kubu Bharu

  • Conduct research and prepare materials for advisory projects focused on employment tax planning.
  • Address and resolve employer and expatriate concerns by offering timely guidance on tax compliance and advisory topics. Exhibit strong communication skills, with the ability to influence and persuade clients and stakeholders effectively.
  • Manage multiple projects and assignments while ensuring service delivery meets agreed standards. ...
Posted
10 days ago
  • Staff Capacity planning (staff leave administration & relief arrangements)
  • Ensure Self-Audit Check is carried out diligently as required
  • Succession Planning for 2nd liners to take on higher role, i.e. CSOM position ...
Posted
22 days ago
  • Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
  • Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
  • Drive process standardisation, automation, and operational efficiency across customer service operations. ...
Posted
22 days ago
  • Collaborate cross-functionally with Sales, Project Execution, Field Service, Spare Parts, and Automation teams to deliver integrated service solutions
  • Drive operational excellence and standardization of service agreement management across the SEA region
  • Oversee contract renewal processes, pricing strategies, and cost control measures to maintain profitability ...
Posted
a month ago
  • Steer the build activities and manage all IT projects ensuring the quality, content, costs and deadlines.
  • Guarantee the operational stability & efficiency
  • Guarantee the operational efficiency and Service Level Agreements of the technology and infrastructure running under his/her domains and ensure that the necessary evolutions are recommended and implemented. ...
Posted
a month ago
  • Steer the build activities and manage all IT projects ensuring the quality, content, costs and deadlines.
  • Guarantee the operational stability & efficiency
  • Guarantee the operational efficiency and Service Level Agreements of the technology and infrastructure running under his/her domains and ensure that the necessary evolutions are recommended and implemented. ...
Posted
a month ago
  • Review missed alerts, SLA violations, RCA and ensure corrective/preventive actions are completed.
  • Review monthly MIS, KPI and KRI reports and drive service improvements.
  • Engage with customers to understand expectations, resolve escalations, and obtain service feedback. ...
Posted
a month ago

Kota Damansara

  • Excellent communication both verbal and written in English and Bahasa Malaysia, organizational, motivating, customer orientation, dynamic, self motivation, good planning and management skills.
  • Possess good interpersonal and time management skill
  • Strong analytical and problem solving skills and the ability to successfully interact with staff and internal partners to problem solve to achieve company goals ...
Posted
a month ago
  • Lead and manage a team of Service Engineers and Technicians, providing technical and disciplinary oversight, support, and assessments.
  • Cultivate a collaborative and supportive work environment to foster team cohesion, morale, and continuous learning.
  • Optimize the utilization and productivity of service engineers to ensure efficient operations. ...
Posted
a month ago
  • Steer the build activities and manage all IT projects ensuring the quality, content, costs and deadlines.
  • Guarantee the operational stability & efficiency
  • Guarantee the operational efficiency and Service Level Agreements of the technology and infrastructure running under his/her domains and ensure that the necessary evolutions are recommended and implemented. ...
Posted
a month ago
  • Monitor collections, payments, and outstanding balances.
  • Perform account reconciliations and resolve financial discrepancies.
  • Monitor cash flow and ensure sufficient funds for daily operations. ...
Posted
22 days ago
  • Evaluate business opportunities, investments, commercial initiatives, and operating model changes through financial modeling and scenario analysis.
  • Constructively challenge business assumptions and influence decisions that improve financial and operational outcomes.
  • Lead annual operating planning, forecasting, long-range planning, and monthly financial review processes for the supported organizations. ...
Posted
24 days ago
  • Have an in-depth product knowledge, conduct trainings, staff management and good knowledge on processes and controls.
  • Align and support Bank’s and department’s vision and objectives to achieve common goals.
  • Uphold and adopt and rigid approach on check and control to mitigate risk management. ...
Posted
22 days ago
  • Have an in-depth product knowledge, conduct trainings, staff management and good knowledge on processes and controls.
  • Align and support Bank’s and department’s vision and objectives to achieve common goals.
  • Uphold and adopt and rigid approach on check and control to mitigate risk management. ...
Posted
22 days ago
  • Attend road shows and etc when required.
  • To actively promote Unsecured Personal Loan products.
  • Cross selling other banking products, when required. ...
Posted
19 days ago

Petaling

  • Personally lead and execute process improvement initiatives – from problem definition through solution design and implementation support.
  • Apply continuous improvement techniques (e.g. Lean thinking, service design, root‑cause analysis) in a pragmatic, non‑theoretical way.
  • Drive simplification and standardization where it adds value, while recognizing local market and regulatory realities. ...
Posted
a month ago

Bandar Bukit Raja

  • Health insurance
  • Maternity leave
  • JOB SUMMARY ...
Posted
25 days ago
  • Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
  • Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
  • Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
23 days ago