Conduct full-cycle recruitment for warehouse operators and office staff, including job ad publishing, resume screening and interview coordination.
Liaise with manpower agents and manage shift scheduling for warehouse employees.
Complete full employee onboarding procedures: draft employment contracts, collect staff documentation, and submit EPF, SOCSO and EIS registrations to relevant government authorities.
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Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
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Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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Communication
Import & Export Documentation
Bill of Lading (BL) Preparation
Shipping Instruction (SI) Preparation
K3 Customs Form Handling
Commercial Invoice & Packing List Preparation
HS Code Classification
Customs Clearance Procedures
Import & Export Permit Application
Knowledge of Malaysia Customs Requirements (JKDM)
Food Import/Export Compliance (Frozen & Chilled Goods)
Communication & Coordination Skills
Time Management
Problem Solving
Ability to Work Under Pressure
Attention to Detail
Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services.
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