Shipping Documentation and Compliance: The role ensures that all shipping documents, such as billing invoices and credit notes, are in order and that all authority approvals are secured prior to shipping
Operational Reporting: Generating reports on inventory levels and providing weekly sales reports to internal management and stakeholders
Customer Service Support: Supporting the sales team by managing customer service requests, tracking shipments, and resolving delivery issues
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We are looking for a reliable and proactive Shipping Agent to handle vessel operations at the port. The job includes coordinating with port authorities, ship crews, and other parties to ensure smooth vessel arrival and departure.
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Drive continuous improvement initiatives by leveraging data and collaborating with stakeholders across the organization to enhance supply chain resilience and performance.
Lead, mentor, and develop a diverse team, that includes operator, officer and executive levels across the logistics, customs, planning, purchasing and order management staff. Provide clear guidance and coaching to foster a culture of high performance and accountability.
Coordinate and collaborate with suppliers to ensure on-time material delivery, proactively resolving issues and mitigating risks to prevent supply chain disruptions.
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