Ensure accurate updates of material transfers, charge-outs, and good receipts in SAP system to maintain inventory integrity and operational efficiency.
Liaise with logistics team to manage customer orders and ensure compliance with incoterms.
Supervise 3rd party warehouse material flow and communicate for the picking and packing requirement.
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Ensure adequate training is provided to Logistic team member in using SAP and/or SPOT system to generate documents and conduct trade fulfillment on timely manner.
Monitor, coordinate and ensure proper execution of all trade/shipment matters including relevant customer complaints and to attend to disputes on weights/quality and difference in terms and conditions that may arise. This will require working closely with Quality Control team.
Coordinate and ensure that all monthly reports relevant to the refinery operations such as Stocks/Port Authority/Customs/ Insurance and any other bodies are prepared, checked and submitted on timely manner.
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Conduct market research, analyze departmental metrics, and identify cost-saving or revenue-generating opportunities
Assist department supervisors with daily administrative, operational, and scheduling workflows.
Provide support in the implementation of reliability excellence activities, identifying and prioritizing reliability engineering value creation opportunities.
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Assist in the prioritization and planning of local fleet daily operations and flexible capacity growth strategy
Conceive new and improved analytics models and work on existing data gathering and analytics tools, to ensure thorough visibility across the operational spectrum of parcel transportation
Work closely with team and other departments to improve existing software across operational touch points, from Ninja Van Operator to Ninja Driver applications.
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The Control Tower Executive is responsible for monitoring and coordinating daily logistics operations to ensure shipments are delivered on time and according to customer requirements. This role acts as the central point of communication between customers, transporters, warehouses, customs, and internal departments to ensure smooth operations and timely resolution of any shipment issues.
Prepare additional export and commercial documents on an ad hoc basis to meet customer, sales, and regulatory requirements.
Coordinate shipment arrangements with freight forwarders and monitor the export process until shipping documents are successfully dispatched to customers or banks.
Handle Letter of Credit (LC) documentation and ensure compliance with banking and customer requirements where applicable.
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Ensure the inventory management system (Epicor ERP) is up-to-date and the accuracy of the system data vs physical stock.
Oversee all activities relating to 5S, housekeeping, safety and health measure to be strictly adhered to as per the set guidelines by the Company. Ensure ISO compliance for Warehouse.
Responsible for stock arrangement and coordination between HQ and Ipoh branch to ensure timely & accuracy of the goods being transferred
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