Leadership & Coaching: Lead, mentor, and upskill the warehouse team. You will be responsible for fostering a culture of teamwork, safety (SHE), and accountability.
Cross-Functional Collaboration: Act as the key bridge between Procurement, Service, and Commercial teams to coordinate order fulfilment and resolve supply issues.
Data & Documentation: Maintain meticulous records for audits and utilize data-driven insights to improve inventory turnover and reduce waste.
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Maintain inventory accuracy through regular stock count exercises and oversee inventory planning for new openings, relocations, closures, and write-off/disposal processes.
Verify and analyze monthly warehouse and logistics spending, while identifying opportunities for cost savings and operational efficiency improvements.
Prepare and maintain reports and dashboards on key supply chain KPIs such as PA, distressed inventory, supply gaps, top SKUs, warehouse spending, and forecast performance.
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To train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long-term performance goals.
Oversee daily warehouse operations while controlling and managing inventory levels and logistics to ensure efficient delivery of medical supplies and survey materials, with control of the cold chain when applicable.
Review and prepare workflows, space allocations, and action plans that meet company standards for productivity, quality, and customer service.
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Command the product procurement process and stock ordering, guaranteeing reliable product availability while proactively implementing strategies to minimize out-of-stock events and mitigate overstock exposure.
Partner closely with commercial leadership, applying a deep understanding of marketing plans and brand promotional calendars to ensure supply chain readiness for flash sales, mega-campaigns, and live commerce events.
Design and oversee rigorous inventory control policies, directing routine and ad-hoc stock audits to maintain uncompromising accuracy and data integrity across warehouse management systems.
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Support Air Freight product and capacity management methods focusing on increasing effectiveness and efficiency
Support team members with timely monitoring and accurate updating of products (Track & Trace covering KUL & PEN station). Updating & working closely with CS Team of any irregularity.
Communicate information that requires little explanation or interpretation.
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This position directly enables the GTPC EU Regional & NCE Lead to focus on strategic priorities by ensuring execution clarity, operational stability, and rapid issue closure.
Speed and success of new country market entry (NCE)