Liaise with internal departments and external service providers to obtain and follow up on required customs documentation.
Prepare and submit excise duty declarations through the designated customs portal, ensuring timely and accurate filing.
Perform monthly reconciliation of customs and excise reports with the Finance Department and Customs records to ensure data accuracy and resolve discrepancies.
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Coordinate with transportation providers, suppliers, and internal stakeholders regarding shipment schedules.
Ensure all warehouse documentation, including Delivery Orders (DO), Goods Receipt Notes (GRN), transfer documents, and inventory records, is accurate and up to date.
Investigate and resolve inventory discrepancies, damaged goods, and shipment issues promptly.
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Manage RFQ process for a critical high-volume system and create a scorecard to evaluate quotes from the suppliers.
Manage multiple projects by utilizing strong written and oral communication to establish priorities.
Manage construction and implementation of new warehouses which include determining racking configurations, picking automation and integrating WMS systems.
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Material Handling runs warehousing operations for raw & packaging material and for finished goods within company guidelines (Good Warehousing Practices); records accurately the inventory and checks inventory rotation; controls and co-ordinates all documents relevant to receipt and despatch of goods.
Ensure smooth operations by effective communication and close collaboration with all internal partners at factory, Supply Chain, Procurement and external partners as Suppliers, Customs and Transport providers.
Monitors and manages Safety, Health and Environment, Quality and CARE regulations
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Develop project plans, track milestones, and ensure timely delivery of initiatives within scope, timeline, and resources.
Support the implementation and enhancement of warehouse systems (e.g., WMS tools, automation workflows, operational dashboards) to improve fulfillment performance.
Work closely with ground operations teams to validate solutions, conduct testing, and ensure smooth rollout and adoption of new tools or processes.
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Follow up with origin / local offices on shipment status
Collect all commercial and shipping documents from the customer or origin office well in advance of shipment execution
Professionally and proactively update customers with shipment status; update overseas offices and customers about potential delays or unusual circumstances
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