Proactively managing all action plans to grow new relationship, retaining and deepening existing high value customer portfolio
Consistently analyze/ review customers/ team members portfolio in order to be able to continuously identify opportunities for banking solution upselling and cross selling initiatives
Build and maintain customer relationship to ensure desirable customer experience and satisfaction
Multilingual ability, including Mandarin or Tamil, is an added advantage.
Able to remain calm and professional during peak or high-pressure situations.
Basic Functions : Execute day-to-day operational tasks at stations, ensure guest safety and comfort, manage crowd flow, comply with SOPs, and uphold service quality.
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