Lead the annual Training Needs Analysis (TNA) and training plan development, including management of the LnD departmental budget.
Oversee Learning Management System (LMS) optimisation and design, develop, and deliver leadership, soft skills, and on-the-job training (OJT) programs.
Drive Accelerated Development and Supervisor Development initiatives while proposing and implementing innovative learning solutions.
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• Collaborate closely with discipline experts to design learner-centred experiences, translating programme learning outcomes into effective learning activities, formative assessments, and authentic learning journeys.
• Design and develop faculty-specific HyFlex learning frameworks, templates, and learning pathways.
• Design learning activities and assessments that appropriately integrate Agentic AI to support preparation, practice, feedback, reflection, and personalised learning.
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Support the management and daily operations of Hasanah’s learning management system and Knowledge hub, including user database upkeep and tracking of progress via pilot testing, to ensure a seamless and intuitive user experience.
Provide coordination and administrative support for Knowledge and Learning team, partner engagement and capacity-building activities.
Contribute to the preparation and maintenance of monthly reports and dashboard updates, including reporting requirements and tools for internal teams and partners.
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Design or curate digital learning, microlearning, assessments, practical learning activities, and other scalable learning solutions.
Establish appropriate methods for measuring learning effectiveness, including knowledge retention, application on the job, behavioral change, and performance improvement.
Develop and maintain L&D standards, SOPs, templates, governance, and documentation.
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Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
Cross-Charging & Rebilling: Manage the monthly rebilling process of participant fees for learning programs, ensuring accurate and timely cost allocation to the respective markets.
P&L Tracking & Reporting: Diligently track all program-related costs (expenses, vendor fees) and revenues to maintain an accurate, up-to-date Profit & Loss (P&L) statement. Prepare and present monthly financial reports to the Finance team.
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Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
Cross-Charging & Rebilling: Manage the monthly rebilling process of participant fees for learning programs, ensuring accurate and timely cost allocation to the respective markets.
P&L Tracking & Reporting: Diligently track all program-related costs (expenses, vendor fees) and revenues to maintain an accurate, up-to-date Profit & Loss (P&L) statement. Prepare and present monthly financial reports to the Finance team.
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Conduct disciplined experiments to test and validate models. Design experimental frameworks, use train validation test splits and cross validation, and interpret results with appropriate statistical significance and confidence intervals.
Feature engineering rooted in business and statistical understanding. Create informative features through aggregation, encoding, interaction terms, and time windows; assess feature importance and stability over time.
Model evaluation using statistically sound metrics. Evaluate with precision, recall, F1 score, ROC AUC, calibration, confusion matrices, and cost sensitive metrics appropriate to the problem.
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Reporting & Escalation: Consolidate vendor performance data to provide routine updates to zone leadership, and act as the primary point of contact to resolve and escalate critical service issues.
Financial Administration & Budget Management
Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
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