The Training Manager (Franchise Operation) is critical to the success and profitability of our new partners. Once the Recruitment team onboards a new franchisee, you will take the reins to ensure they are fully equipped to operate under the IPO brand. You will be responsible for designing and delivering comprehensive training programs covering the mastery of Sunpina software, day-to-day business operations, and effective sales closing techniques for our carpentry products.
Key Responsibilities:
Onboarding & Induction: Lead the end-to-end training program for all newly signed franchise partners, ensuring they understand the IPO brand standards and operational workflows.
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Strong analytical and organizational skills, with proficiency in using MS Office or similar tools to prepare reports, training materials, and presentations.
Manage and coordinate the end-to-end recruitment process including job postings, candidate sourcing, resume screening, interview scheduling, and onboarding of new hires.
Develop, review, and maintain accurate job descriptions and HR documentation in alignment with organizational needs.
Administer employee onboarding and offboarding processes to ensure a structured and positive employee experience.
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