Providing application support under the SAP platform for the SAP SD Module, troubleshoot and resolve issues & requests within targeted SLA
Act as point of contact to analyze and fix application and system issues, ensuring SAP services are available and reliable to meet business expectations
Manages incidents, service request, problem and change requests reported by user and follow-up promptly for closure
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Support and understand integration between SAP PP and SAP MM, particularly where planning, procurement, inventory and material-related processes interact.
Work on SAP S/4HANA-related activities including process design, testing, implementation and issue resolution.
Facilitate workshops and discussions with business and IT teams.
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