Account Management
Sales
Customer Relationship Management (CRM)
Business Development
Negotiation
Communication
Strategic Planning
Know Your Customer (KYC)
+6
Posted
a month ago
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Sales
Construction Industry Knowledge
Business Development
Plastic Raw Materials
Technical Sales
Client Relationship Management
Negotiation
Market Analysis
Handles inventory issues internally, and externally with clients in a service-oriented manner.
Disseminates daily, monthly, and quarterly reports to clients in a timely and accurate manner.
Reports to Manager, Client Key Account Management on departmental issues, non- conformities, and accomplishments. Ensures there are prompt and effective communication both internally and externally to keep all interested parties informed proactively. This includes but not limited to superiors, colleagues, clients, and customers.
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Recommend products and services (value proposition) that match customers' strategic and tactical directions.
Initiate contract negotiations including terms and conditions, product offers, and pricing in line with overall product and pricing strategies and guidelines.
Skilled at developing a collaborative Joint Business Plan with the customers.
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Career Development Events: Receive invitations to networking sessions and learning opportunities
Develop annual customer plans for assigned key account customers, incorporating brand plans, category management, and shopper insights.
Translate and cascade brand and trade strategies into customer plans, and oversee the execution of trade activities to strengthen brand presence and optimize sell out.
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Increase customer satisfaction and loyalty through the design and implementation of customer-specific solutions.
Identify cost improvement opportunities, building on existing operational capabilities and client relationships; engage KN and customer resources to achieve cost savings
Facilitate the implementation of new business by having customer knowledge and understanding their requirements, as well as acting as a subject matter expert for KN's internal operational capabilities.
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Increase customer satisfaction and loyalty through the design and implementation of customer-specific solutions.
Identify cost improvement opportunities, building on existing operational capabilities and client relationships; engage KN and customer resources to achieve cost savings
Facilitate the implementation of new business by having customer knowledge and understanding their requirements, as well as acting as a subject matter expert for KN's internal operational capabilities.
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