- Answer incoming customer calls- Manage billing issues, product problems, service question and general client concerns.- Filing document and receipt payment.- Escalate any warehouse operation issues to superior.- Order and stock supplies, including maintaining inventory and organizing warehouse.- Process stock return and ensure physical returned quantity is accurate.- Check driver’s daily delivery summary.- Inspects all orders being received and shipped, checking for damage, defective parts, and missing items.- Performs all other related duties as assigned by the superior from time to time.
Benefits:
- EPF/ SOCSO/ EIS- Yearly salary review and bonus- Annual company trip for loyal employees- Bonus- Overtime allowance- Training provided.
Knowledge in QC data collection and QC chart making.
About the Company
FOZ One is a company dedicated to transforming ideas into life, empowering businesses worldwide. We offer state-of-the-art facilities at our vibrant HQ, featuring a rooftop commune, gym, and innovative spaces designed for collaboration and wellness. Join us to be part of FOZ One's branding transformation and immersive digital experiences, and thrive in a dynamic environment that values learning, growth, and cutting-edge innovation.
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Issue weighbridge tickets and container seals and ensure proper documentation.
Coordinate with Farm, Operations, Shipping teams, transporters, forwarders, shipping agents, and other relevant parties on loading, receiving, collection, and delivery activities.
Prepare and issue shipping plans and related documents, including samples and courier items when required.
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Arrange and schedule the warehouse meeting, training & briefing.
Raise the job request and collaborate with Facility and ESH team for any PPE or repairing job request.
Carry out the daily GEMBA walk with warehouse supervisor and manager. Record the findings and follow up on the actions to close the 6S findings. Review the weekly management GEMBA walk finding and work closely with CI department and warehouse area owner to close the findings.
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