· To have a deep, comprehensive, up-to-date knowledge of industry software and a professional approach to time, costs and deadlines;
· To manage and develop more than one NPD brief at a time and be able to allocate the relevant amount of time to ensure all development milestones are achieved;
· To meet with Marketing and Product Development Managers to discuss the business objectives and the requirements of the job.
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Monitor emerging regulatory, technology and operational risks and recommend appropriate actions.
Prepare and present GRC performance, key risks, audit status and certification readiness to management.
Lead maintenance and continual improvement activities relating to ISO 27001, ISO 22301, ISO 9001, ISO 18295-1, ISO 42001, SOC 2 Type 2 and PCI DSS.
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Basic understanding of technical or engineering concepts; prior exposure to training, education, or materials science-related industries is an advantage.
Organizational and time-management skills, with the ability to handle multiple opportunities and meet deadlines.
Goal-oriented mindset, resilience in a target-driven environment, and proactive problem-solving abilities.
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Build and maintain strong relationships with key stakeholders, customers, to foster collaboration and drive business partnerships.
Collaborate closely with cross-functional teams, including commercial, pricing, MLA, legal, engineering, operations, and finance, to align Sales Operations initiatives with overall company goals and ensure successful execution.
Analyse and drive improving on quote to order conversion aging and report the status of SRF/SOF and escalate to Sales team.
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Generate data-driven insights and analytical outputs, including graphical representations and performance dashboards, to support operational decision-making and presentations.
Engage actively with cross-functional teams and Supply Chain leadership to broaden industry acumen and accelerate professional development.
Administrative duties and coordination tasks as required.
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