Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
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Project Management – Drive and support key projects for IMS business which includes onboarding new activities, system enhancements and new system development.
Operational Effectiveness – Develop and implement comprehensive operating procedures and establish an environment of continuous improvement that assesses workflow, processes and procedures on an ongoing basis to maximize efficiency and quality within the department and alignment with globally harmonized and agreed procedures.
Risk Management - Ensure procedures are adequate to ensure compliance with applicable regulatory & audit requirements as well as internal risk management policies to mitigate financial/reputational risk for existing processes as well as new transitions.
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Maintenance & Inventory: Perform routine maintenance, clean and repair gear, and keep track of inventory logs.
Client Coordination: Collaborate with clients, performers, or meeting hosts to determine their technical needs and deliver tailored, professional solutions.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
As part of the broader investment operations ecosystem, the MO team supports strategic and regulatory initiatives by ensuring reliable operational data that underpins reporting, risk management, and decision-making.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
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