Facilitate front desk operations by attending to walk-in patients, responding to enquiries, and providing clear information on procedures, preparation, and waiting times.
Support billing processes by verifying payments, collaborating with cashier, and ensuring all charges for imaging services are accurately captured.
Assist radiographers with coordinating patient movement, preparing patients for procedures, and monitoring safety within the waiting area.
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Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist.
Produce, compound, execute, and process pharmaceutical preparations ( mixtures, dilutions) for stock or extemporaneous use under pharmacist supervision.
Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance.
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Provide the endoscopy room for use by ensuring damp dusting is completed, oxygen supply is verified, and equipment and disposable items, trolleys, and standby items are prepared.
Collaborate with ward staff to ensure patients arrive at the endoscopy room on time, to optimize the utilization of the endoscopy.
Receiving patients and adherence to patient safety goals involves accurately identifying patients, preparing them for procedures, checking patients with staff, and noting abnormalities.
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Prepare and process personal financing applications efficiently and accurately, ensuring compliance with internal policies and regulatory requirements.
Maintain strong relationships with existing customers, identifying opportunities for cross-selling and up-selling of other bank products.
Resolve customer inquiries and complaints professionally and in a timely manner.
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