Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
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Support translating the growth opportunity coming from marketing or commercial into a clear and concise project brief and planning.
Make & Drive the project planning, resources management and budget. Responsible for to continuously manage the planning, resources and budget and signal (anticipated) deviations.
Identify, manage and mitigate delivery opportunity and project risks.
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Design or curate digital learning, microlearning, assessments, practical learning activities, and other scalable learning solutions.
Establish appropriate methods for measuring learning effectiveness, including knowledge retention, application on the job, behavioral change, and performance improvement.
Develop and maintain L&D standards, SOPs, templates, governance, and documentation.
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Partner with the HR function to build an external marketing campaign to attract top talent to IMY
Partner with site leadership to coordinate engagement events throughout the year.
Design and implement activities and internal campaigns aligned with the local needs, using data such as the engagement survey, turnover rates and direct feedback from employees and managers.
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To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
To update daily sales in system and SOP compliances
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Raise work orders for abnormal findings and support accurate documentation of inspection results, recommended actions, and timescales in CMMS or other designated tools.
Perform approved preventive, corrective, and non-certified technical maintenance tasks within assigned competence, qualification, and authorization levels.
Support preventive maintenance activities carried out by third-party vendors by providing access, escorting where required, monitoring works, and recording completed activity tickets.
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Support regulatory compliance reviews including specifications, CopyDeck/Text+, artwork etc. and the relevant documentation activities for assigned export markets.
Coordinate collection, verification, and maintenance of regulatory information, supporting evidence, and compliance records for Regulatory risk assessment, Claim verification and Regulatory advises (SARA4U).
Support project teams in ensuring regulatory requirements are considered during product development, renovation, commercialization, and supply continuity projects for assigned export markets.
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