Organizational and time-management skills to manage multiple client accounts, follow up promptly, and maintain accurate documentation.
Comfort with using office productivity tools and CRM or similar systems to track client interactions and prepare reports.
Preferred experience in insurance, financial services, or consulting, with familiarity in health, life, property, or liability products considered an advantage.
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Oversee the deployment of codes into production environments and safeguard the integrity of production databases, ensuring adherence to established protocols. This includes monitoring data accuracy, validating changes, and enforcing best practices for secure deployments.
Provide first-level technical support to end-users, serving as the primary point of contact for application-related issues.
Participate in code reviews, debugging, performance tuning and other technical discussions, contributing to ongoing and upcoming projects and enhancements.
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Support Risk Appetite Statement adoption across divisions - Coordinate Risk Appetite Statement awareness and application activities, including practical clinics, examples, FAQs and engagement sessions that help divisions understand relevant risk boundaries, escalation expectations and decision-making implications.
Coordinate divisional risk-ownership engagements - Facilitate engagements with selected divisions, Risk Owners and Risk Leaders on risk-register ownership, mitigation accountability, escalation discipline, lessons from advisory work and practical application of risk-management responsibilities. Support the delivery of the Risk Leaders Development Programme Coordinate the operational delivery of RLDP as the flagship risk capability-building programme, including participant engagement, learning logistics, vendor and Academy coordination, programme materials, attendance tracking, participant feedback, post-programme evaluation and follow-up activities.
Develop and sustain the Risk Leaders network - Support the identification, engagement and development of Risk Leaders across MCMC, including communication channels, networking activities, practical tools, peer-learning opportunities and the Risk Leaders Community of Practice.
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The Fun Factor: You are high-energy, resourceful, and genuinely fun to be around. You help make the office a place where people actually want to be.
Administration: Act as the primary point of contact managing core company administrative tasks, including documentation, filing, and vendor correspondence.
Asset & Tech Management: Meticulously track and manage company procurement, software licenses (e.g., Google Workspace), user accounts, and hardware assets. Serve as the "go-to" person for basic tech setup and troubleshooting (Wi-Fi, printers, Smart TVs).
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Billing and Payments: Assist patients with billing inquiries, process co-pays and payments, and help ensure proper documentation for insurance claims.
Sterilization and Equipment Prep: Maintain cleanliness and hygiene in exam rooms, waiting areas, and medical equipment. Ensure medical supplies are stocked and available for use.
Patient Education: Provide basic instructions to patients regarding procedures, follow-up care, or medications, ensuring clarity and understanding.
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Learn food and beverage preparation in accordance with company recipes, Standard Operating Procedures (SOPs), quality standards, and food safety requirements.
Assist with order taking, cashiering duties, and Point-of-Sale (POS) system operations.
Support barista operations by preparing coffee, specialty beverages, smoothies, and other drinks following established standards.
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Support Group and Local Finance and Investment Operations teams, and other relevant stakeholders on daily investment accounting matters as well as projects and initiatives.
Assess, recommend and implement improvements in investment accounting processes and systems to improve effectiveness and efficiency of daily processing, including interdependencies with upstream/downstream processes and systems and incorporation of changes onto Business Process Manuals.
University Degree in Accountancy or related fields.
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