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1,600+ It Technical Support Jobs - October 2026 - High Salaries
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"it technical support"
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Manage Alert
Undisclosed
KL City
- Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
- Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
- Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...
Posted
2 days ago
Undisclosed
- To submit daily, weekly and monthly helpdesk report to team leader
- To work within Team in a pressurized working environment
- To continually demonstrate excellent inter- personal and telephone communication skills. ...
Posted
21 hours ago
MYR2,400 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
16 days ago
Undisclosed
KL City
- Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
- Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
- Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...
Posted
a day ago
MYR2,200 - MYR3,000 Per Month
Malaysia
- Job PurposeTo provide day-to-day IT support to employees and assist the IT team in maintaining the company's hardware, software, network and IT systems to ensure smooth business operations.
- Key Responsibilities:1. IT Technical Support - Provide technical support to staff for hardware, software and IT-related issues2. Network & System Support - Assist in monitoring the company's LAN, Wi-Fi, internet and other network facilities3. IT Security - Assist in maintaining antivirus, security updates and user access controls4. User & Helpdesk Support - Receive, record and follow up on IT complaints and service requests5. Documentation & Reporting - Maintain IT documentation, user accounts, system information and equipment records
- Qualification: Diploma in Information Technology, Computer Science, Information Systems or related field. ...
Posted
7 days ago
Undisclosed
Singapore
- What You'll Do: ️ Provide first-line technical support for hardware, software, and network issues Respond to user queries via phone, email, or ticketing system Troubleshoot and resolve incidents promptly Document solutions and maintain accurate records Escalate complex problems to appropriate teams Ensure security protocols are followed during support activities
- What We're Looking For: Strong problem-solving skills and attention to detail Excellent communication and interpersonal abilities Experience with Windows and Office 365 environments Familiarity with IT ticketing systems (e.g., ServiceNow) Ability to prioritize tasks in a dynamic setting
- Eager to deliver top-notch IT support? Apply now and join our growing team!
Posted
9 days ago
Undisclosed
Singapore
- What You'll Do: ️ Provide first-line technical support for hardware, software, and network issues Respond to user queries via phone, email, or ticketing system Troubleshoot and resolve incidents promptly Document solutions and maintain accurate records Escalate complex problems to appropriate teams Ensure security protocols are followed during support activities
- What We're Looking For: Strong problem-solving skills and attention to detail Excellent communication and interpersonal abilities Experience with Windows and Office 365 environments Familiarity with IT ticketing systems (e.g., ServiceNow) Ability to prioritize tasks in a dynamic setting
- Eager to deliver top-notch IT support? Apply now and join our growing team!
Posted
9 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
12 days ago
MYR9,000 - MYR10,999 Per Month
KL City
- Asking relevant questions to resolve typically known problems within required timescales
- Ensure appropriate documentation of the interaction with the customer in the prescribed format
- Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely. ...
Posted
14 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status
- Working experience as a Service Desk Analyst ...
Posted
15 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Ensure high-quality, customer-focused support for Japanese-speaking users through clear and effective communication.
- Conduct regular virtual team meetings, training sessions, and knowledge sharing to foster team development and maintain up-to-date technical expertise.
- Analyse support metrics and generate reports to identify trends, improve processes, and optimize team performance. ...
Posted
14 days ago
Undisclosed
- Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
- Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
- Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...
Posted
15 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
Singapore
- What You'll Do:️ Provide first-level technical support for hardware, software, and network issues Log, track, and resolve service requests using ticketing systems️ Respond promptly to user queries via phone, email, or in person Escalate complex issues to relevant teams when necessary️ Assist with troubleshooting and system maintenance tasks Document solutions and update knowledge base articles
- What We're Looking For: Minimum 1 year of experience in IT support or related field Strong communication and interpersonal skills Familiarity with Windows OS, MS Office Suite, and common IT tools Ability to prioritize tasks in a fast-paced environment Customer-focused mindset with problem-solving abilities
- If you're ready to grow your career in IT support, apply now!
Posted
4 days ago
Undisclosed
Singapore
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. ...
Posted
22 days ago
SGD2,700 - SGD2,700 Per Month
Singapore
- Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature ...
Posted
15 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature ...
Posted
7 days ago
Undisclosed
KL City
- Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
- Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
- Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
a month ago
Undisclosed
KL City
- Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
- Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
- Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
a month ago
Undisclosed
Singapore
- Oversee the end-user device lifecycle, including laptop deployment, replacement, technology refresh, onboarding, offboarding and Install-Move-Add-Change activities
- Coordinate issue resolution across endpoint, infrastructure, network, application and cybersecurity teams
- Manage external service providers and monitor their delivery against agreed service levels and contractual requirements ...
Posted
9 days ago
Undisclosed
Singapore
- Oversee the end-user device lifecycle, including laptop deployment, replacement, technology refresh, onboarding, offboarding and Install-Move-Add-Change activities
- Coordinate issue resolution across endpoint, infrastructure, network, application and cybersecurity teams
- Manage external service providers and monitor their delivery against agreed service levels and contractual requirements ...
Posted
10 days ago
Undisclosed
Singapore
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. ...
Posted
a month ago
IT Service Desk Support Engineer - 1 Year Contract IT Service Desk Support Engineer - 1 Year Contract
QUESS SELECTION & SERVICES PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Perform basic system checks and resolve technical issues
- Log, track and update incidents in the service desk system
- Escalate unresolved issues to the relevant technical teams ...
Posted
21 days ago
Undisclosed
- Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
- Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
- Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...
Posted
a month ago
Undisclosed
Hong Kong
- You will have a good eye for detail, take pride in your work and the qualities that you bring to your team.
- You will have a proactive outlook and ability to develop and maintain strong relationships with your colleagues and customer base.
- You will have an inquisitive nature regarding all matters IT related and a desire to ensure that things get done efficiently and line with security procedures. ...
Posted
a month ago
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