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200+ It Technical Support Jobs in Federal Territory - October 2026 - High Salaries - Page 9
Showing 255 jobs results for
"it technical support"
in Federal Territory
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Undisclosed
KL City
- Enhances customer experience by providing high level technical customer service and support according to established policies and procedures
- Serves as technical resource accountable for analyzing, supporting and troubleshooting customer technical support inquires; provides alternate solutions as needed
- Contributes to testing efforts to identify opportunities for improvements with the voice of the customer in mind ...
Posted
17 days ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
a month ago
Undisclosed
KL City
- Manage Change Management activities, ensuring controlled system updates and enhancements maintain strict regulatory compliance.
- Create and maintain precise technical documentation (e.g., using UML, BPMN) compliant with industry standards.
- Coordinate directly with client’s internal developer teams and third-party vendors to resolve underlying bugs and infrastructure problems. ...
Posted
a month ago
Undisclosed
KL City
- Working knowledge of common operating systems (such as Windows, macOS, and Linux) and basic system configuration and administration.
- Relevant certifications (e.g., CompTIA A+, Microsoft or similar) or equivalent practical experience in IT support environments.
- Strong communication and customer service skills, with the ability to explain technical issues in clear, accessible language. ...
Posted
a month ago
Undisclosed
KL City
- Other desired certifications / preferred skills other qualifications:
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
a month ago
Undisclosed
KL City
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
a month ago
Undisclosed
KL City
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
- System Maintenance & Updates:
- Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
a month ago
Undisclosed
KL City
- Role is open to Malaysians only
- Position is based in Kuala Lumpur
- Bachelor / Master’s degree in Computer Science or Information Technology with an excellent academic track record ...
Posted
a month ago
Solidaridad Network Foundation (Malaysia)
MYR5,000 - MYR6,000 Per Month
KL City
- You’re not expected to know everything. What matters is that you take ownership, do the research, think critically and work your way to a solution. The code you write goes into production and is used by real students every day.
- If that sounds like the kind of work you want to be doing, hit “Apply” and let’s talk.
Posted
16 days ago
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